Your use of the Services is also governed by the Terms of Service located here.
SECTION 1 - TYPES OF INFORMATION WE COLLECT
Mismatch and any third-party that we hire for the purpose of administering, operating, hosting, configuring, designing, maintaining and providing internal support for our Services may collect two types of information when you visit the Services: Personal Information and Usage Information.
When you purchase something from our store, when you return something to our store, or otherwise as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, phone number, demographic information, banking information (e.g., bank account and credit/debit card numbers, and billing address), and other information that is specific to you (collectively, “Personal Information”).
When you visit our website or browse our online store, we automatically receive your computer’s internet protocol (IP) address and other browsing information, such as your browser type, browsing history, and operating system and fingerprinting data in order to help us learn about your browser and operating system, (collectively, “Usage Information”). We may also use Web Beacons (sometimes referred to as “clear gifs”) to collect Usage Information that includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides. These Web Beacons do not carry any Personal Information and are only used to track usage of the Web Properties.
SECTION 2 - HOW INFORMATION IS COLLECTED
We may collect Personal Information and Usage Information about you from the following sources:
- the correspondence you and others send to us, including when you send us an email;
- when you place an order at our online store;
- information about your transactions with, or services performed by, us, our affiliates or nonaffiliated third-parties;
- information we receive from your computer or mobile device;
- information we receive from our affiliates, partners or service providers; and
- information we receive from other sources, as permitted by applicable laws, rules and regulations.
You may be able to sign up to join our mailing list or to receive notifications from us. If you sign up, we may from time to time send you an email newsletter with information about one or more of our Services, and general information about us. You can unsubscribe at any time by the means set forth in that communication.
SECTION 3 - COOKIES
SECTION 4 - HOW WE USE INFORMATION
Information collected by us, and our third-party service providers, may be used for the following primary purposes:
- To make sure you get the products you ordered.
- To improve our products and services.
- To personalize your experience on the Services.
- To communicate with you about your order, or respond to requests you have, for example, when you email us to return a product.
- To help protect the safety and integrity of the Services and our users.
SECTION 5 - WHEN INFORMATION IS DISCLOSED AND SHARED
We might disclose Personal Information and/or Usage Information when required by law or in the good-faith belief that such disclosure is necessary:
- To comply with legal processes and applicable law.
- To take precautions against liability and respond to any claim that any information provided by you violates the rights of a third-party.
- To assist government enforcement agencies.
- To protect our rights and property, or the rights, property, or personal safety of our visitors and the public.
- To investigate potential unauthorized access or misuse of the Services.
- To otherwise enforce or apply our Terms of Service and other agreements.
We may now or in the future share Usage Information with third-parties to demonstrate the usage patterns for advertisements, content, functionality and/or promotions on the Services and/or on third-party websites, or as we otherwise see fit, consistent with applicable law. Non-personally identifiable information, in an aggregated, anonymized form, such that you are not individually identified, may be provided to other parties for marketing, advertising or other uses, as we see fit.
We reserve the right to transfer your Personal Information, as well as any information about or obtained from you, in connection with the merger, sale or other disposition of all or part of our business and/or assets, or in the event of our bankruptcy, reorganization, insolvency, receivership, or an assignment for the benefit of our creditors. You expressly agree and consent to the use and/or transfer of the foregoing information in connection with any of the above described proceedings. We cannot and will not be responsible for any breach of security by any third-parties or for any actions of any third-parties that receive any of the information that is disclosed to us.
We will not sell your information to third-parties. We will not share your information with third-parties who want to send you advertisements or marketing promotions.
We may disclose your Personal Information for any purpose disclosed by us when you provide the information. We may also disclose your Personal Information with your permission or as directed by you.
SECTION 6 - SECURITY
While we may provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that any information transmitted through the Internet is secure, or that such transmissions are free from delay, interruption, interception or error.
SECTION 7 - DATA RETENTION
We will retain any Personal Information that we collect for as long as we need that information to provide you with our products and services. We will also retain and use your Personal Information as necessary to comply with our legal obligations, comply with our internal business practices and standards, resolve disputes, and enforce our agreements. Personal Information is destroyed when it is no longer necessary for these purposes. Our business partners and third-party service providers may have their own data retention policies, and you should review their policies and practices to make sure you understand how long they retain your information.
SECTION 8 - INFORMATION FROM CHILDREN
SECTION 9 - THIRD-PARTY SERVICE PROVIDERS
By using our Services, you grant us all necessary rights and consents under applicable laws to disclose to our third-party service providers -- or allow those third-party service providers to collect, use, retain and disclose to us -- any Personal Information for purposes of providing services to you, including data that we may collect directly from you using cookies or other similar means.
We recommend that you read the privacy policies and terms of service for all websites you visit, including links provided on our website and those policies of the service providers of Mismatch, so you can understand the manner in which your Personal Information will be handled by these providers and so you can abide by their terms. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
SECTION 10 - EUROPEAN UNION USERS
SECTION 11 - CHOICES WITH YOUR PERSONAL INFORMATION AND OPTING OUT
Whether you submit any Personal Information to us is entirely up to you. You are under no obligation to provide any Personal Information to us. However, we do need to gather certain information when you purchase merchandise from our store or make returns. For example, to return a product to us, you will need to provide certain Personal Information, like your name, order number and email address.
Please note that making such requests does not ensure complete or comprehensive removal of your content. For example, we may retain the information for our own internal records, as further set forth in Section 7.
SECTION 12 - ACCESS AND CORRECTION
SECTION 13 - YOUR CALIFORNIA PRIVACY RIGHTS
Under California’s “Shine the Light” law, California residents who provide certain personally identifiable information in connection with obtaining products or services for personal, family, or household use are entitled to request and obtain from us (once per calendar year) information about the customer information that we shared (if any) with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information, please send an email message to firstname.lastname@example.org with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing will be included in our response.
California residents who use the Services are entitled to the following consumer rights notice: The Services are owned and/or operated by us. Unless otherwise expressly stated, the Services are provided without charge. If you have a question or complaint regarding the services or products provided through the Services, please send an email to email@example.com. You may also contact us by writing to 2308 Mount Vernon Ave. #425, Alexandria, VA 22301, or by calling us at (240) 419-7471. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
SECTION 14 - “DO NOT TRACK” SIGNALS
Because we may collect your Personal Information from time to time for our own use, we are required to disclose how we respond to “do not track” requests, signals and other similar mechanisms. Note that your browser settings may allow you to automatically transmit a “do not track” signal to websites and online services that you visit. Like many websites and online services, we currently do not alter our practices when we receive a “do not track” signal from a visitor’s browser. To find out more about “do not track,” you may wish to visit www.allaboutdnt.com.
If you have questions or comments or would like to access your Personal Information or opt out of certain sharing, please let us know by sending your comments or requests to us at:
2308 Mount Vernon Ave. #425
Alexandria, VA 22301
Copyright © 2018. Mismatch, LLC. All rights reserved.
Effective Date: January 1, 2019
Last Updated Date: January 1, 2019